We are looking for a Female Customer Service Officer with superior communication skills and a great work ethic to join our team. As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support. The person in this role must also be a keen note-taker who is adaptable and optimistic.

Minimum Requirements

  • Customer Service Officer Duties and Responsibilities Answers customer inquiries via phone, email, and in person Directs customers to online resources Updates customer records in the system, including notes about interactions Pitches ideas for improving customer care Creates and maintains reports about customer interactions Attends weekly staff meetings Participates in team-building activities Develops a rapport with customers Encourages customers to complete surveys

Short Info

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