Manage a portfolio of key client accounts. Develop and monitor key operational performance indicators (KPI’s). Conduct analysis and suggest process improvement and highlight variances to the management. Provide management with meaningful reports for effective decision making. Analyze the quarterly corporate forecast and provide management quarterly reviews including drivers of variances. Identify and recommend ways to improve forecast for key client accounts. Verify forecast accuracy by comparing forecast reliability by working directly with department managers. Work to improve forecast reliability by working directly with department managers.